Counter an Offer

In this guide, we'll cover how to counter an offer as a listing agent, so you can negotiate on behalf of your client(s). 

1. From the Dashboard (My Properties), select the property to manage offers on your listing you want to make a Counter Offer (sign back). 

2. When you click on the property, you'll land on the Timeline tab. Click on the Offers tab to select the offer you want to counter. 

3. Click the eye icon to the right of the offer to open the Offer Details page. Once the Offer Details page appears, select Manage Offer, and then Counter from the drop-down list. 

4. Upload the counteroffer, add a note for the buyer agent, and click OK. Congrats, your counteroffer has been submitted! 

From here, the buyer agent will be notified of your counteroffer via email, and the Offer Status on the Property Details page will change from "Verified" to "Countered".

Helpful Links:

How do I take action on a counteroffer?

Manage Offer Settings for Buyer Agents

Manage Offers on your Listings